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James Cable, MD

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James Cable, MD
Texas Back Institute
(5 Reviews)
> Get Phone Number & Directions
6020 W Parker Rd., Suite 200 Plano, TX 75093
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Consumer Feedback

(5 Reviews)
Service
2.5 star average for Service
Environment
2 star average for Environment
Expertise
1 star average for Expertise
Staff
1 star average for Staff
Recommended
1 star average for Recommended
I was horrified at how badly they treated their staff members. I felt so bad for all of them. It made me lose a lot of respect for them. It was very clear that they didn't take pride in their office's appearance. In fact, the office was disgusting. I did not feel safe at all in their care. I definitely had doubts about their qualifications. The music they played here was downright irritating and gave me a headache. I would have preferred absolute silence to that noise. They consistently dismiss my concerns and accuse me of making problems up. I don't trust them to ever actually look into my concerns and see if they're valid.
by Dr. is a DICK! xxx.xxx.13.4
November 17, 2013
Did this provider answer all of your questions?
None of my questions were answered
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Was this family doctor's staff friendly?
No, they were rude
Did they follow up with you after your appointment?
No, but they said they were going to!
by DOUCHEBAG! xxx.xxx.75.66
September 02, 2013
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office easy to locate?
Fairly Easy
by Earl xxx.xxx.63.48
August 28, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
Was there annoying music playing while you waited or during your visit?
Yes, it was downright irritating!
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
by Anonymous xxx.xxx.24.155
July 13, 2013
Is this provider's business conveniently located?
Not at all, its out in the boondocks
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Was this provider's office clean?
No, I didn't feel comfortable at all
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.143.109
May 16, 2013
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Map and Directions
6020 W Parker Rd., Suite 200, Plano, TX 75093