Cesar Andino, MD

Cesar Andino, MD
Family Medicine Clinic 7789 SOUTHWEST FREEWAY 125 Houston, TX 77074
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was this family doctor's staff friendly?
Yes
Would you recommend this family doctor to others?
Yes
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
Does this family doctor use current and safe equipment?
Yes
Did this provider take time with you at your appointment?
Yes
by 503 area xxx.xxx.160.62
March 07, 2014
Was this family doctor's staff friendly?
No, they were rude
Was this provider's office easy to locate?
Fairly Easy
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Did this provider listen to your input and concerns?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Rosa xxx.xxx.2.91
December 26, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider offer any coupons, discounts or promotions?
Sometimes, but you have to really look
Does this provider remember you and your circumstances at every appointment?
Yes
Did this family doctor answer all of your questions?
Yes
by Anonymous xxx.xxx.220.253
May 23, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by jady xxx.xxx.23.16
December 04, 2012
Was this family doctor friendly?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider give unbiased advice?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.240.19
November 19, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
March 01, 2012
Went in a couple days ago, I waited for 2 hrs plus in the waiting room after my scheduled appointment, then another hour in the exam room only for the doctor to walk in, mumble some stuff then walk out and leave me there for another half hour. Do not go if you do not speak spanish, because they barely speak english. The wait is horrible and they are not friendly or courteous at all. First and last visit for me!!!
by aric77
February 23, 2012
This office does not respect their patients time. It was my first and last visit to this office, I ended up walking out after two hours in the waiting area. They had not even given me the new patient forms to fill out. About 4 patients were passed on to the exam room during the two hours I was waiting. This was with an appointment, I can't imagine how long it would take to be seen without an apppointment. They have a sign that says it may take longer to be seen because they have electronic records now, isn't this supposed to make the process faster? I only came here because some of my family has been going there, not anymore, they are all finding a new doctor after this. I have never experienced something like this at any other doctor's office, just plain ridiculous!
by Janet Acosta
January 05, 2012
I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. The chairs they had in the waiting room were pretty high quality. I thought they were nice and comfortable. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by MARY
September 01, 2011
They paid close attention to me and all of my questions were answered. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I love that they never cancel their appointments last minute here. I can always count on them to be there for me.
by Denise
May 17, 2011
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