They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. I was so impressed with how great they were at answering each and every question I had in-depth. They were so patient, and covered all of the bases until I had no more questions. Their prices were very fair. The level of care you get for the price is outstanding. I appreciated the great care Dr. Ramona Carter, and her staff gave to my family. I saw her from 1997-2002. She went into teaching after this.