Hector Lopez, DO

Hector Lopez, DO
Community Medical Clinic, P.A. 3130 N Lee Trevino, Suite 114 114 El paso, TX 79936
Add a Review

Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Expertise
2.5 star average for Expertise
Value
1 star average for Value
Any time I have been here, always with an appointment except once, the wait was ridiculously long. The building is old, inside looks very outdated, and that's the least of the issues I have with this clinic. Some staff are not trained properly, the equipment isn't the greatest, and did I mention the wait times? Some drs are helpful here but there are a few that have been rude and could not care less about a patient's concerns.
by TXNative xxx.xxx.68.154
February 27, 2017
I've been going to Dr. Lopez since I was very young and he is OK. My parents do not like him, he is rude. They are not good at following up on results that you are waiting for. I've had to call each time. However, his son is very nice and there is another woman doctor that is there now but I can't remember her name.
by NEClinic xxx.xxx.52.43
July 17, 2015
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this doctor to others?
I Already Have
Was this doctor's staff friendly?
Yes, they went above and beyond
Was this doctor friendly?
Extremely Friendly
Were the restrooms clean at this provider's office?
Absolutely
by Judy Ruiz xxx.xxx.110.186
June 09, 2014
Dr. Lopez is by far the WORST doctor I have ever experienced. He's rude, disrespectful, and abrasive. I went for medication management and a referral to see an OBGYN. Dr. Lopez said that he would perform my annual pap smear and cervical exam, and since I had already waited THREE HOURS, I agreed. He made me wait 30 more minutes naked from the waist down in an "exam room" (i.e., part storage room, part x-ray room). Then, after berating the nurse for not having me undress fully, he held up a paper gown and had me undress behind it. He then ripped the gown to expose my chest (unnecessary and humiliating) to perform the breast exam. The cervical exam and pap smear were unnecessarily painful and rough. Then, to top it off, he refused to write me a prescription for my medicine (which I have been taking for 5 years) until I took a drug test (I've never been asked to take a drug test before for this medication). When my insurance wouldn't cover the cost of an UNNECESSARY drug test, he bumped the price of the drug test down from $300 to $100. Obviously, this guy only has money on his mind.

NEVER, EVER see this doctor! He is HORRIBLE.
by Furious xxx.xxx.241.90
May 14, 2014
The worst patient care and service ever! There is no communication or organization in that office. The doctor himself wasn't bad, he was friendly and attentive but his office and assistants are useless. I have been waiting for over a month to get ordered tests because according to one of the ladies that answered the phone, the office is apparently "too busy with so many patients." I have been have many health concerns and needed an echocardiogram, MRI, and blood work done. Blood work took over two weeks and I kept calling to see the results and no one knew anything. Echo machine was broken when I went so I had to wait another week for that, and I'm still pending MRI because of issues with insurance that the staff needs to fix. It is ridiculous. I wish I hadn't bothered to spend the time and money on this appointment.
by Merilyn xxx.xxx.150.254
May 03, 2014
Would you recommend this doctor to others?
Yes
Was this doctor's staff friendly?
Yes
Does the provider's staff try to be helpful?
Yes
Would you recommend this provider to someone who asks for a referral?
Yes
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
by Anonymous xxx.xxx.143.186
April 08, 2014
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Was it easy to make an appointment with this provider?
Practically Impossible
by Anonymous xxx.xxx.17.33
August 13, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.206.92
May 24, 2012
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider rush your appointment?
No
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
December 01, 2011
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did this provider answer all of your questions?
Yes
Was this family doctor friendly?
Yes
by Anonymous
November 29, 2011
Add a Review