Michael Hord, MD

Michael Hord, MD
Brownfield Family Physicians 706 E Felt St Brownfield, TX 79316
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
Yes
Does this doctor use current and safe equipment?
Yes
Would you recommend this doctor to others?
I Already Have
Are you going to visit this provider again?
Yes
by Anonymous xxx.xxx.187.54
August 29, 2014
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
Was this provider's staff friendly?
No, they were rude
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.192.134
October 24, 2013
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider offer flexible appointment times?
Yes
Was it easy to find parking at this provider's office?
Not really, but I found a spot
by Anonymous xxx.xxx.126.22
November 28, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.248.15
August 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.118.68
August 02, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
March 05, 2012
One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. Everyone in my community knows that they are the absolute best in the field. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. It is obvious that their office is cleaned regularly. It was fantastic.
by kkb
February 07, 2012
I have been seeing this Doctor for 3 years now and I have always been happy with his services. He is extremely knowledgeable and informed about current treatments and unlike many of his peers will take the time to listen to you. When he is not sure of something he makes sure that you can see a specialist. Out of the dozens of times I have had to see him, I have only waited more than 30 minutes once, even without an appointment. He is a big city Doctor in a small town and I would recommend him to anybody.
by J. Neyman
November 05, 2011
Did this family doctor answer all of your questions?
Some were answered
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Anonymous
October 03, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
September 02, 2011
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