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Jonas Garcia, MD

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Jonas Garcia, MD
Jonas Garcia & Assoc
(13 Reviews)
> Get Phone Number & Directions
1213 Hermann Dr Ste 830 Houston, TX 77004
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this doctor answer all of your questions?
Yes
Was this doctor's staff friendly?
Friendly Enough
Would you recommend this doctor to others?
I Already Have
Was this doctor friendly?
Extremely Friendly
Did this provider spend time asking questions and listening to you?
Definitely
by Anonymous xxx.xxx.162.173
November 13, 2014
Would you recommend this doctor to others?
I Already Have
Was this doctor's staff friendly?
Friendly Enough
Was this doctor friendly?
Extremely Friendly
Does this doctor use current and safe equipment?
Yes
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
by Anonymous xxx.xxx.181.110
April 08, 2014
I arrived at 2:50pm for my 3pm appt. I finished my new patient paperwork at 3:15pm. When I gave it to the front desk one of the girls asked me about my insurance and my deductible and informed me that if I had not met my deductible I would have to pay a $150.00 deposit. I declined to do so as I have a zero co-pay plan and prefer all my charges cycle through my insurance. After arguing for a bit and with a quick consult with the doctor it was agreed that I would not have to pay the deposit. By this time it was 3:45pm...well past my appointment time. With only one other customer in the waiting room the entire time I was there I thought I would be right in. By 4:30pm I was getting pretty impatient and upset and by 4:45 I had had it and went to the window to get my forms back. Magically the doctor appeared to call my name when the girl went back to get my forms. I took the forms and hit the door running never to return again.

I cant tell you if Dr. Garcia is a good doctor or not. After 2 hrs in an empty waiting room I couldn't care less if he is the best cardiologist in the world. I take customer service very seriously and this office failed at every aspect of and for the entire time I was here. At least the guy in the parking garage that took my $8.00 was nice to me
by Anonymous xxx.xxx.71.243
September 21, 2013
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did they follow up with you after your appointment?
Yes.
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous xxx.xxx.220.185
June 24, 2013
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous xxx.xxx.80.31
April 05, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.138.162
November 14, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.94.234
August 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.101.65
May 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.135.226
May 01, 2012
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous
February 24, 2012
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Map and Directions
1213 Hermann Dr Ste 830, Houston, TX 77004