Ken Smith, MD

Ken Smith, MD
Blue Ridge Neuroscience Ctr 117 W Sevier Ave Ste 2 Kingsport, TN 37660
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
don't take time to explain your problems with you. won't call back .can't call and talk or complain to anyone. I tried 1 month to get a epidural set up and 3 months later no one has bothered to call me back. jf you want a concerned doctor, this is not for you
by short xxx.xxx.6.10
July 13, 2015
Was it easy to make an appointment with this provider?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did a staff member acknowledge or greet you when you entered?
Yes
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Would you recommend this provider to others?
I Already Have
by Anonymous xxx.xxx.111.198
February 26, 2014
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.96.231
January 28, 2014
Did this provider have reasonable prices?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider late to your appointments?
No, they were on time
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.86.181
October 17, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was the waiting area spacious?
Yes, extremely spacious
by Stacy xxx.xxx.43.5
July 13, 2013
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.102.226
June 18, 2013
Was this provider's office clean?
It was satisfactory
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's staff friendly?
Yes
Was this neurosurgeon friendly?
Yes
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.85.105
January 14, 2013
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous xxx.xxx.253.26
November 21, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.2.170
April 20, 2012
Was it easy to make an appointment with this provider?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
February 17, 2012
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