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Michael West, MD

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Michael West, MD
Norwood Family Practice
(11 Reviews)
> Get Phone Number & Directions
1208 Merchants Dr Knoxville, TN 37912
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Would you recommend this family doctor to others?
I Already Have
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.227.233
July 01, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.153.102
June 03, 2013
Did this provider have reasonable prices?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's office clean?
Yes everything was neat and sterile
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.86.71
May 28, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's staff friendly?
Yes
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.49.13
April 03, 2013
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.86.71
February 27, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.220.233
November 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.242.200
April 02, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider rush your appointment?
No
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider seem irritated to be working with you?
No, they were polite
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider listen to your input and concerns?
Yes
Did they follow up with you after your appointment?
Yes.
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
January 06, 2012
Was this provider late to your appointments?
No, they were on time
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did you experience unnecessary pain during your visit?
No
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
September 14, 2011
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did you leave the office feeling satisfied with your visit?
Completely!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Are you going to visit this provider again?
Without a doubt!
by Anonymous
June 27, 2011
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Map and Directions
1208 Merchants Dr, Knoxville, TN 37912