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Kelly Baker, MD

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Kelly Baker, MD
Summit Medical Group
(17 Reviews)
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1819 Clinch Ave Suite 114 Knoxville, TN 37916
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Would you recommend this doctor to others?
No
Was this doctor's staff friendly?
Not Really
Does this doctor use current and safe equipment?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Are you going to visit this provider again?
Probably not
by Melissa xxx.xxx.146.209
July 09, 2014
They've answered a couple of my questions over the phone, but most of the time I have to schedule an appointment. Provider does not like to discuss things very deeply.
by juju xxx.xxx.58.135
August 05, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this family doctor answer all of your questions?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Would you recommend this family doctor to others?
I Already Have
by Anonymous xxx.xxx.244.247
March 26, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Are you going to visit this provider again?
Sure
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.67.226
February 26, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous xxx.xxx.221.168
January 17, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous xxx.xxx.230.148
September 26, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider welcome questions?
Yes, they don't mind answering my questions
Would you refer this provider to a family or friend?
Yes
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.192.97
September 24, 2012
Their staff was friendly enough, but they didn't go out of their way to help me. I was very satisfied with my visit. They were helpful and I left feeling encouraged. It was pretty hard to find the suite inside the building, but I eventually found it. I will absolutely return.
by satisfied xxx.xxx.162.66
April 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by DHull xxx.xxx.211.20
April 25, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff was friendly enough, but they didn't go out of their way to help me. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was very easy to locate. I didn't have any trouble finding it at all however this is because I am familiar with the area. Due to road work and renovations to the hospital and offices in the location it can be some what difficult to locate if you are not familiar with the area.
by bell xxx.xxx.20.175
April 24, 2012
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Map and Directions
1819 Clinch Ave Suite 114, Knoxville, TN 37916