Susan Souther, MD

Susan Souther, MD
1001 E Lamar Alexander Pkwy, E Tennessee Heart Consulta Maryville, TN 37804
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Consumer Feedback

(3 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous xxx.xxx.95.60
April 08, 2013
One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. They never left me for an extended period of time and I never felt ignored. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. Dr. Souther took great pains to make sure all of my test results were available and reviewed them with me. She answered all of my questions, and explained in detail how all of this data pertained to my overall health and future care. Dr. Souther made it clear she had all the time I needed to be sure I understood my condition and prognosis completely. I would very highly recommend her.
by Ursula
November 14, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
March 15, 2011
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