I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful. I am going to refer everyone I know here. I absolutely love this place. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I was given a polite greeting when I walked in. It was nice to be acknowledged. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.