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Scott Wilson, MD

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Scott Wilson, MD
Physicians of Rhode Island Medical Enterprises
(69 Reviews)
> Get Phone Number & Directions
106 Nate Whipple Hwy Ste 101 Cumberland, RI 02864
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Consumer Feedback

(69 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous xxx.xxx.36.7
April 12, 2013
Was this provider friendly?
Very! The most welcoming office I've visited!
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did you experience unnecessary pain during your visit?
A little, but it was bearable
by Anonymous xxx.xxx.114.110
March 29, 2013
Would you recommend this internist to others?
If I Had To
Did this provider rush your appointment?
Not too much, but somewhat
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous xxx.xxx.82.212
March 21, 2013
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider have reasonable prices?
Absolutely!
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by lee xxx.xxx.224.219
March 13, 2013
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider have helpful information available online?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.45.179
March 08, 2013
Was it easy to make an appointment with this provider?
Yes
Did you experience unnecessary pain during your visit?
No
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
by Anonymous xxx.xxx.185.186
January 22, 2013
I wasn't too impressed with their level of service. It wasn't terrible but I think that I probably could've gotten better service somewhere else. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. I was a little disappointed at how helpful the staff was when I called with my questions and concerns. They definitely could have been more polite. I had to wait a few weeks to get an appointment but I eventually got in. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.


I have never received a call as to my lab studies results, even thought, I was told I would. When I have called for results, I was either dismissed or informed that I would receive a call, NEVER to be called. Needs more organization, and staff that follows through.
by -------------- xxx.xxx.62.106
December 07, 2012
by Anonymous xxx.xxx.214.2
November 13, 2012
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was the waiting area spacious?
No, but I can always find a seat
Was this provider late to your appointments?
No, they were on time
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.194.240
November 09, 2012
Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. The office was easy enough to find. I would never visit them again. I was very disappointed. In the staff, several incidents of not getting paper work, hard to get through line always busy, although the NP was very good I never saw or met Dr Wilson
by PJ xxx.xxx.80.65
July 27, 2012
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Map and Directions
106 Nate Whipple Hwy Ste 101, Cumberland, RI 02864