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Frank Fraioli Jr, DO

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Frank Fraioli Jr, DO
J & F Personell Svc
(5 Reviews)
> Get Phone Number & Directions
28 Cedar Swamp Rd Smithfield, RI 02917
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
1 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Don't have any problems great staff
by Tim xxx.xxx.184.77
November 24, 2015
They paid close attention to me and all of my questions were answered. Their staff was not friendly at all, I didn't feel welcome there. I felt like my needs were mostly met, but they didn't make any extra effort. The office was very easy to locate. I didn't have any trouble finding it at all. Dr Fraioli is very professional and a competent physician, we as a family have been very happy with him. a very different story regarding his staff; not professional, not personable, not competent. In just this current week we have had multiple issues. My son is new with this practice wa seen by dr Fraioli , was told he was to have blood drawn, no one in the office explained to this 19 yr old that he would have it done right there. He went all the way home(30 minutes) at which time I had to tell him to go back to have his blood drawn,...they just let him leave...unaware! He was already not feeling well, so it was disconcerting to have to go all the way back due to the office staff not directing him. I am a RN, I called the office just today to request a copy of my most recent physical, that staff replied very rudely " what do you mean you want a copy of your last physical." "What is it that you need from your last physical?" A very simple request turned out to be a 10 minute conversation. a message was left yesterday by office staff for my son to call or his bloodwork resultsr. He called the office this morning and was left on hold for several minutes, when staff returned to the phone, she asked if she could call him back. Due to the many inconveniences put on us by the office support staff as of today I am the 1st of our family of 5 will not continue with Dr Fraioli solely due to the actions of his staff. He needs to do an overhaul of his entire office.
by Kaycee xxx.xxx.84.118
May 03, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
September 02, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
August 17, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider friendly?
Polite Enough
Does this provider use current and safe equipment?
Yes
Did they follow up with you after your appointment?
Yes.
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
by Anonymous
March 08, 2011
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Map and Directions
28 Cedar Swamp Rd, Smithfield, RI 02917