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Stephen Gollomp, MD

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Stephen Gollomp, MD
(4 Reviews)
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100 E Lancaster Ave, Lankenau Med Ctr/Ste 161 Wynnewood, PA 19096
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Consumer Feedback

(4 Reviews)
Service
2.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. I was told that my medication will now only be filled for one more month because I have to wait till December to get an appointment. That's pretty awful considering I have a life-threatening ailment: epilepsy. The receptionist did a terrible job explaining why I suddenly won't be receiving any more refills since I've been receiving them for years up until this point. It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what I had been through.
by E xxx.xxx.20.231
July 25, 2013
Dr. Gollomp was sympathetic to my situation, and made me feel cared for. His staff is friendly and professional. I didn't have to wait at all after I arrived for my appointment. His qualifications were obvious. I was confident that I was under the care of a true professional.
by bhex xxx.xxx.85.223
January 23, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
January 25, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider rush your appointment?
No
Would you refer this provider to a family or friend?
Yes
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
October 11, 2011
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100 E Lancaster Ave, Lankenau Med Ctr/Ste 161, Wynnewood, PA 19096