James Rich, MD

James Rich, MD
Connor-Rich-Kearney Assoc 207 House Ave Ste 101 Camp Hill, PA 17011
Add a Review

Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Value
4 star average for Value
Was this provider late to your appointments?
No, they were on time
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
October 13, 2011
Does this provider offer any coupons, discounts or promotions?
Sometimes, but you have to really look
by Anonymous
August 12, 2011
Were the waiting room chairs comfortable at this provider's office?
They were average
by Anonymous
July 20, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider offer flexible appointment times?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
June 24, 2011
I'm always greeted immediately when I sign in. The office is clean--but not sterile and uninviting--more "homey." Patients can feel relaxed. I receive dependable, unbiased advice whenever I visit. I have complete confidence in these doctors as my PCPs.
by Mystery Shopper
June 20, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
June 20, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was it easy to find parking at this provider's office?
Not really, but I found a spot
by Anonymous
May 25, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
May 24, 2011
Were the waiting room chairs comfortable at this provider's office?
They were average
Was this provider's office clean?
It was satisfactory
Does this provider use current and safe equipment?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
May 20, 2011
Does this provider promptly return your phone calls?
Yes
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
May 19, 2011
Add a Review