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Samuel Preston, MD

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Samuel Preston, MD
Wayne Family Physicians
(7 Reviews)
> Get Phone Number & Directions
400 E Lancaster Ave Wayne, PA 19087
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
Does this provider give unbiased advice?
Yes
Was this provider late to your appointments?
No, they were on time
Was this provider's staff friendly?
Yes
Did you experience unnecessary pain during your visit?
No
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.48.156
February 01, 2014
I have never felt compelled to write a review until today. I am so upset with the way I was spoken to by a nurse that works at Dr. Preston's office. She had absolutely no bedside manner and had such a lack of compassion for the pain I was feeling. Having friends and family members in the health field I know how important it is to have empathy for patients who are vulnerable and in pain. I called this morning with and was totally disregarded. The nurse acted as if I was bothersome and annoying for calling in to speak with someone. I am the furthest thing from a hypocondriact; I have never ever complained of pain before. I woke up and literally couldnt turn my head and had the worst muscle spasms in my neck to where I was in tears. The nurse was so standoffish and when I said ok well then Ill just try some advil, she said in such a snotty voice "well then try some advil" and hung up. I hate to think how I would feel if something more personal or traumatic were to happen. I am absolutely switching Dr.'s as I think the people that support you are vital to a patients over all comfort level and satisfaction with care. Obviously I just googled and was given some great tips, but what has patient care come to when a nurse can't take 2 minutes and try and offer some advice? Very scary...
by Anonymous xxx.xxx.103.12
March 30, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
December 21, 2011
I
by BOB
November 29, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
August 30, 2011
Would you recommend this general practitioner to others?
Absolutely Not
Are you going to visit this provider again?
Not if my life depended on it
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
June 23, 2011
Was this provider's staff friendly?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider have reasonable prices?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
April 11, 2011
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Map and Directions
400 E Lancaster Ave, Wayne, PA 19087