Would you refer this provider to a family or friend?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did they follow up with you after your appointment?
Yes.
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider adhere to the customer is always right policy?
Sometimes, but not always