Leroy Gerchman, MD

Leroy Gerchman, MD
West End Medical Group 3710 Broadway Ste 3 Allentown, PA 18104
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
by Deb Azemar xxx.xxx.128.8
November 05, 2013
Dr Gerchman never makes you feel rushed--he takes time to listen to you and explain whatever is needed. I have been his patient for 20+ years and was only dissatisfied once. That's pretty great!
by gail magnant xxx.xxx.40.50
March 13, 2013
Does this family doctor use current and safe equipment?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.176.34
February 05, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you feel safe in this provider's care?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.139.86
December 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.191.165
July 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.199.223
May 30, 2012
I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. Their office equipment was in superb shape and looked very advanced. I definitely felt safe under their care. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by Jeff
December 13, 2011
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous
November 15, 2011
Would you recommend this family doctor to others?
No
by Anonymous
October 16, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
September 12, 2011
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