Kimlien Nguyen, MD

Kimlien Nguyen, MD
Allergy & Asthma Medical Ctr 130 Prospect St, Allergy & Asthma Med Ctr Reading, PA 19606
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Everyone in my community knows that they are the absolute best in the field. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
by Nicola Brown xxx.xxx.51.77
November 13, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Was this allergy-asthma specialist friendly?
Extremely Friendly
by Anonymous xxx.xxx.51.4
October 21, 2013
Was this provider's staff friendly?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Was this provider's office too cold?
No, it was fine
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.249.100
June 04, 2013
Dr. Nguyen's level of care and expertise is like no other. I truly believe she saved my life and I will ever be in her debt. She sincerely cares about the needs and health of her patients and goes above and beyond.
by aj xxx.xxx.76.198
March 14, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.159.25
May 30, 2012
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
February 20, 2012
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
February 20, 2012
Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. This provider sometimes has promotions going on but you have to ask. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. She is kind and compassionate and takes her time with you. Basically she has excellent bedside manners.
by L Starita
November 14, 2011
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