They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. Their equipment was safe and well taken care of, which really says a lot about their standards of care to me. They had a few different appointment times available but none were perfect for my schedule. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.