Heather Koelling, MD

Heather Koelling, MD
Mid Ohio Ophthalmic Consultant 2929 Kenny Rd 150 Columbus, OH 43221
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Was the waiting area spacious?
Yes, extremely spacious
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.247.82
June 20, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.183.143
August 07, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Tracy xxx.xxx.86.8
July 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.45.34
June 20, 2012
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
February 07, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
July 12, 2011
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
April 20, 2011
Would you recommend this provider to others?
Absolutely Not
Did this provider have reasonable prices?
They were decent, but not very affordable
Did you feel safe in this provider's care?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
by Anonymous
April 14, 2011
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