West Chester Family Physicians Inc.

West Chester Family Physicians Inc.
West Chester Family Physicians Inc. 8859 Brookside Ct Suite 101 West Chester, OH 45069
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Consumer Feedback

(23 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
January 26, 2012
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous
January 24, 2012
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous
January 20, 2012
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider give unbiased advice?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
They were average
by Anonymous
December 06, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider have an entertaining selection of waiting room magazines?
Yes
Were you able to relax during your appointment?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
August 03, 2011
Does this family doctor use current and safe equipment?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider's staff friendly?
Friendly Enough
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
July 20, 2011
Would you refer this provider to a family or friend?
Yes
by Anonymous
July 12, 2011
One thing I don't like, is that I can't be confident that they'll work with me until they find the best solution for me. I'm always worried they're going to just settle with a solution that works. They made no attempt to follow up with me after my appointment. It isn't a big deal, but it does say something about the overall atmosphere of the office. I showed up on time for my appointment but they weren't even there yet. I had to wait quite a while for them and my entire day's schedule was messed up. They wouldn't schedule an appointment because i owed them money that my insurance didn't pay. i am so over this place that they make me scream.
by my voice
July 05, 2011
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
June 22, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this family doctor use current and safe equipment?
Yes
Did they follow up with you after your appointment?
Yes.
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider give unbiased advice?
Yes
by Anonymous
May 13, 2011
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