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Lydia Parker, MD

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Dermatologists

University Hospitals

Beachwood, OH

University Hospitals

Beachwood, OH

University Hospitals

Beachwood, OH

University Hospitals

Beachwood, OH
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Lydia Parker, MD
Dermatology Specialists Inc.
(8 Reviews)
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Laser Skincare Center, 3733 Park East Drive Suite 104 Beachwood, OH 44122
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Consumer Feedback

(8 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.192.218
December 13, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
Was it easy to make an appointment with this provider?
No, it took a while
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Did this provider show attention to detail?
Kind of, but not very much
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Jane xxx.xxx.81.119
October 17, 2012
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. I found the office, but only because I had simple, very clear directions.If I were in some kind of an emergency I'd go back.
by Bridget. xxx.xxx.255.59
April 25, 2012
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider give unbiased advice?
Yes
by Anonymous
May 28, 2011
Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. Their prices were very fair. The level of care you get for the price is outstanding. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. I was very pleased to see that their equipment was state-of-the-art and well taken care of. It really put me at ease to see that everything was so advanced. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back.
by Kelly
May 26, 2011
I have never seen a coupon for this provider, nor do they ever have specials or promotions going on. I don't think they like to help people save money. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They didn't follow through with almost everything they told me I would get when I first arrived. I feel like they slighted me. I eventually found a spot after cruising around a little bit. I wish they had more convenient parking available.
by rude receptionists
April 12, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider offer any coupons, discounts or promotions?
Yes
Does this provider offer flexible appointment times?
Yes
by Anonymous
March 25, 2011
One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by Lissa Bockrath
March 19, 2011
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Map and Directions
Laser Skincare Center, 3733 Park East Drive Suite 104, Beachwood, OH 44122