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Kelly Henchel, MD

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Kelly Henchel, MD
(11 Reviews)
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902 S Jefferson St Roanoke, VA 24016
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
Did this pediatrician have bright, child-friendly examining rooms?
Definitely! They were some of the most child-friendly examining rooms I've ever seen
Did the pediatrician ever make you feel like an inadequate parent?
Not at all! They were very encouraging and supportive
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.201.128
January 29, 2013
Did this pediatrician have bright, child-friendly examining rooms?
Definitely! They were some of the most child-friendly examining rooms I've ever seen
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.52.2
December 04, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by jb xxx.xxx.165.65
May 08, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.168.222
March 29, 2012
Was this provider late to your appointments?
No, they were on time
Did this pediatrician respect your views and opinions on parenting?
Absolutely! They made an extra effort to support and encourage me
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Would you refer this provider to a family or friend?
Yes
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Absolutely! They gave me plenty of information about child safety and nutrition
by Anonymous
December 20, 2011
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Was this pediatrician friendly?
Polite Enough
Did this provider answer all of your questions?
Some were answered
by Anonymous
October 06, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
by Anonymous
August 28, 2011
Do you trust this pediatrician to always have your child's best interest in mind?
Absolutely! I trust them over any other doctor
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Is this pediatrician patient with first-time mothers?
Definitely! They are happy to answer every first-time mother's question, no matter how basic
Would you recommend this provider to others?
I Already Have
by Anonymous
May 23, 2011
Were you able to relax during your appointment?
Yes
Was the waiting area spacious?
Yes
Did this provider rush your appointment?
No
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does the pediatrician interact with both you and your child during appointments?
Yes, they interacted with both of us
by Anonymous
May 20, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this pediatrician friendly?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
April 20, 2011
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Map and Directions
902 S Jefferson St, Roanoke, VA 24016