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Kevin Durocher, MD

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Kevin Durocher, MD
Wilmington Psychiatric Assoc
(14 Reviews)
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2311 Canterwood Dr Wilmington, NC 28401
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Consumer Feedback

(14 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
2.5 star average for Recommended
Value
2.5 star average for Value
Was the temperature in the office acceptable to you?
Ok
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No
Were the waiting room chairs comfortable at this psychiatrist's office?
They were average
Are you going to visit this provider again?
Probably not
Did you feel like this provider's office was sufficiently staffed?
Somewhat
by Stella xxx.xxx.57.93
May 13, 2014
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.154.5
June 09, 2013
I would not visit this doctor for any mental health concerns. He does not provide any input and barely feigns interest in your problems. Immediately I was told that certain medications I had been on, which were helpful if not necessary, would no longer be prescribed. I spent hour after hour talking about my problems with no response. I feel that WebMD is more interactive than a visit with him. After I discontinued seeing him there was a hiccup with my health insurance and the Dr contacted me personally numerous times for his payment, and showed no concern for why I stopped seeing him. If you want to feel worse after seeing a therapist than I would recommend him, otherwise find help elsewhere. I am in worse shape after seeing him than before I began treatment.
by Frustrated xxx.xxx.68.20
March 05, 2013
Did this provider promise services he/she couldn't provide?
A few, but not too many
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider prominently display their diplomas or business license?
Yes
Was this psychiatrist's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.59.155
March 01, 2013
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Has this psychiatrist ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this psychiatrist always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did you feel judged or criticized by this psychiatrist?
Absolutely. They were extremely condescending and demeaning
by Anonymous xxx.xxx.12.202
January 08, 2013
The doctor and the office staff have the attitude that they are doing you a favor seeing you. Dr. Durocher has a Frasier like attitude. My son felt as if he looked down on him and his problems. As a consequence (punishment) for not taking his meds. exactly as directed, Dr. Durocher cut the anxiety meds by 1/3 for a month - he did not care to hear about the panic attacks that proceeded or followed.
The office is as cold as ice. Their only goal is to collect the $160.00. If you miss an appointment it is still $160.00 plus the new visits $160.00. You pay them $320.00 BEFORE the doctor will see you, regardless of your condition. We felt that he didn't care if he helped or not.
by parent1 xxx.xxx.44.53
October 31, 2012
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider always put the customer first?
Yes, they always put customers first
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider promptly return your phone calls?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.190.204
October 25, 2012
Did this psychiatrist rush your appointment?
No
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
January 12, 2012
Would you recommend this psychiatrist to others?
Absolutely Not
by Anonymous
November 10, 2011
Was this provider late to your appointments?
No, they were on time
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
August 01, 2011
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Map and Directions
2311 Canterwood Dr, Wilmington, NC 28401