James Wallace, MD

James Wallace, MD
Eastover Psychological Group 3303 Latrobe Dr Charlotte, NC 28211
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
1.5 star average for Value
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.178.86
November 03, 2013
you have to call several times to get someone. staff is rude when you are bringing a problem to them that seems unfair on your behalf. the doc i seen was pelucio. he yelled at me and my husband we were trying ot tell him the treatment wasnt working well for me that we needed to try other options. he got upset and we left. I have 2 toddlers and you cant predict when one of them is going to be sick or get hurt. he excused one where my son had a fever for family emergency then he woouldnt for my 3 yr old who broke his leg at pre-k i had to get a cast on his leg he charges me still for the visit. I am with a New doc now at a different office not eastover. You never know when you have a family emergency I feel you shouldnt be charged. I would not recommend this office they want your money but they dont want to help you
by Christina Viers xxx.xxx.106.166
March 05, 2013
Did this psychiatrist ever take personal phone calls while in the appointment room with you?
They would never do that! Their full attention is always on me.
Does this psychiatrist always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider's staff friendly?
Yes
Was this psychiatrist's office easy to locate?
Absolutely! It couldn't have been easier!
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
January 10, 2012
Does this psychiatrist promptly return your phone calls?
Yes
Did you feel safe in this psychiatrist's care?
Yes
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Did you feel safe in this provider's care?
Yes
by Anonymous
September 11, 2011
Were the waiting room chairs comfortable at this psychiatrist's office?
They were average
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did this provider use excessive foul language?
No
Was this psychiatrist friendly?
I didn't feel welcome
by Anonymous
June 08, 2011
Did you spend a lot of time in the waiting room at this psychiatrist's office?
No, my appointment started at the scheduled time
Does this provider remember you and your circumstances at every appointment?
Yes
Did you experience unnecessary pain during your visit?
No
by Anonymous
April 12, 2011
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