They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. The restrooms were very well-stocked at this provider's office. They always have paper towels and toilet paper and never run out. They return my phone calls quickly. I always know that I'll get a prompt answer to my question.