Duane Smith, M.D.

Duane Smith, M.D.
112 Boone Trl North Wilkesboro, NC 28659
Add a Review

Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.186.46
April 02, 2012
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I was explained every possible side effect before being prescribed medication, and was fully informed about both the positive and negative outcomes, and the risks of procedures. They were extremely informative. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice.
by P Allen
February 09, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Does this provider always put the customer first?
Yes, they always put customers first
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
December 21, 2011
They had quite a few interesting magazines, which made my time in the waiting room go by much faster. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. I am going to refer everyone I know here. I absolutely love this place.
by Happy Patient
December 12, 2011
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
October 26, 2011
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did they follow up with you after your appointment?
Yes.
by Anonymous
August 29, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider seem irritated to be working with you?
No, they were polite
Would you refer this provider to a family or friend?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
July 29, 2011
Did this OBGYN knock before entering the exam room?
Yes, and waited for me to answer before coming in
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this OBGYN use current and safe equipment?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
July 10, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this OBGYN thoroughly review your medical history before examining you?
Yes, they were extremely thorough
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
May 26, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Would you refer this provider to a family or friend?
Yes
by Anonymous
May 03, 2011
Add a Review