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Douglas Jeffery, MD

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Douglas Jeffery, MD
Advance Neurology & Pain
(88 Reviews)
> Get Phone Number & Directions
152 E. Kinderton Way Advance, NC 27006
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Consumer Feedback

(88 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider promptly return your phone calls?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.240.27
May 26, 2013
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.123.170
April 14, 2013
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was the waiting area spacious?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.58.55
April 03, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider offer flexible appointment times?
Yes
Did this neurologist answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.178.18
March 22, 2013
Would you refer this provider to a family or friend?
Yes
Was the waiting area spacious?
Yes, extremely spacious
Did this provider have reasonable prices?
They were decent, but not very affordable
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.0.250
March 05, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous xxx.xxx.73.105
February 26, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by NP xxx.xxx.242.77
February 14, 2013
I have no problems with the physician but it is next to impossible to get a staff member to return a call in less than 30 hours. I've also tried to get the front desk to help out with this issue but to no avail. The after hours service appears to not know anything and are not helpful. When an MS patient has a relapse, time is of the essence if prednisone is to be of any use. Very frustrating.
by flamgumbo xxx.xxx.21.155
January 21, 2013
Was this provider's staff friendly?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider ever postpone your appointment?
Sometimes, a little too often
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.231.15
December 31, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider's office easy to locate?
Fairly Easy
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.183.134
December 25, 2012
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Map and Directions
152 E. Kinderton Way, Advance, NC 27006