I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I was given a polite greeting when I walked in. It was nice to be acknowledged. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They have a very good professional reputation. I know that I'm under the care of an expert.