Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name