Christopher Rizzi

Wellness.com Featured Provider
Christopher Rizzi
Rochester Otolaryngology - East Ridge Office

(585) 266-7560

370 East Ridge Road Suite 400 Rochester, NY 14621

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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
I JUST left his office in tears. I’ve never met a ruder, more condescending Dr. I started to tell him what was wrong-he wouldn’t even let me get 2 words out & said I can’t help you & told me nothing is wrong with my ears, which have been plugged since January. Without even examining me he said the reason for my condition is impossible when two other doctors and research says the opposite. I’ve been on a 10 month crazy medical journey-sent here for answers. He is learly not in this business to help people. Spent approximately 3 minutes with me. Worst Dr. interaction ever-wish I had read all of these negative reviews first!
by nycheerchick xxx.xxx.136.228
September 24, 2018
I WOULD NEVER RECOMMEND DR. PAUL TOPF TO ANYONE. My first visit with him i was in an out of the patients room in 5mins. I had to ask him all the questions and his answers were not descriptive at all. I felt like he wasn't listening to me at all. He was quick to get me in and out. He prescribed me medicine with no explication of why he prescribed them I had to ask the questions. When i was speaking to him he seamed to not even listen to my concerns. Then he pushed me off to his staff to follow up with the return visit and explain to me the directions on taking the medicine. If it wasn't for his staff I wouldn't have returned for my follow up. Thank goodness my follow up visit was with Elizabeth and not him. She was awesome in her explication of what was going on with me and what was causing my symptoms. Also she was very attentive to listening to me and had a great overall attitude.
by Jennifer xxx.xxx.60.98
November 19, 2013
Was this provider late to your appointments?
No, they were on time
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.248.234
August 05, 2013
Was this provider's office clean?
It was satisfactory
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were you able to relax during your appointment?
No, I was on edge
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider give unbiased advice?
No. I didn't trust their motives.
by Anonymous xxx.xxx.169.37
July 20, 2013
Was this ENT Otolaryngologist friendly?
Extremely Friendly
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.188.241
June 21, 2013
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.251.124
October 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.65.207
March 25, 2012
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
Extremely comfortable; I could have fallen asleep
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
February 27, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
January 10, 2012
Did this provider rush your appointment?
No
Was this ENT otolaryngologist's staff friendly?
Friendly Enough
Was this provider's office easy to locate?
I got lost, but eventually found it
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
October 12, 2011
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Primary Specialty

Doctor

Practice Rochester Otolaryngology - East Ridge
Gender Male
Payment Options American Express, Cash, Check, Discover, MasterCard, Visa