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Frank Luzi Jr, MD

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Frank Luzi Jr, MD
Northtowns Orthopedics Pc
(5 Reviews)
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8750 Transit Rd Ste 105 East Amherst, NY 14051
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Consumer Feedback

(5 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
2 star average for Expertise
Staff
2.5 star average for Staff
Value
3 star average for Value
Did this provider rush your appointment?
No
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous xxx.xxx.116.137
September 25, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
by Anonymous
December 30, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
by Anonymous
November 19, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Were you able to relax during your appointment?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider use excessive foul language?
No
by Anonymous
August 18, 2011
I had to wait forever after I arrived for my appointment. They were running really behind and I was disappointed because it threw off the rest of my day. I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what I had been through. I don't feel like I can count on them to work with me until they find a solution for my situation. They always seem like they're going to give up on me. I was very unimpressed with their level of skill. It seemed like they had just started yesterday.
by trdtyrtr
March 18, 2011
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Map and Directions
8750 Transit Rd Ste 105, East Amherst, NY 14051