They don't always adhere to the customer is always right policy here. Although I have seen them apologize for some mistakes it doesn't happen very often. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of.
Almost every time I visit, I have to remind them who I am, why I'm there, and what my circumstances are. I wish they gave me good advice, but most of the time they only give me advice that would benefit them. I got an appointment quickly. I've never had to wait too long. My appointment felt a little rushed. I understand that they are busy, but I would have liked a little more time. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places.