Eric Gross, MD

Eric Gross, MD
Upstate Medical Assoc 2231 Burdett Avenue Troy, NY 12180
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
3 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous xxx.xxx.76.68
November 01, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.104.130
June 12, 2012
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
November 21, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
September 28, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider's staff friendly?
Yes, they went above and beyond
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
by Anonymous
August 23, 2011
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
by Anonymous
August 15, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Would you recommend this provider to others?
I Already Have
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
June 13, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
June 13, 2011
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