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Andrew Goldstein, MD

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Andrew Goldstein, MD
(40 Reviews)
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128 Hewlett Ave Merrick, NY 11566
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Consumer Feedback

(40 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Are you going to visit this provider again?
Without a doubt!
by Anonymous
May 25, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
May 24, 2011
They have really great customer service here. They always put their customers first, regardless of the situation. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there.
by Robert r Latronica Sr
May 05, 2011
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider give unbiased advice?
Yes
by Anonymous
April 26, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous
April 19, 2011
Did this provider answer all of your questions?
None of my questions were answered
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
by Anonymous
April 18, 2011
The office really caters to geriatric patients who have the time to sit and wait all day. Unfortunately for the rest of us, who have lives (i.e work, children, etc) there were never any appts available (not that they ever ran on time) on mornings, evening or weekends. I can't run in in the middle of the day with a moments notice! In addition, the receptionists think they are doctors and like to dole out test results basically preventing you from ever speaking to the doctor. Lastly, the staff is so rude. Once their PA Alison left, half of their patients left as well!!
by 123
April 13, 2011
Was this provider friendly?
Polite Enough
Was the waiting area spacious?
No, but I can always find a seat
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous
March 23, 2011
Like the other reviewer, I have had nothing but trouble dealing with these receptionists and as a result have already switched physicians. Unfortunately, because the receptionists have no concern for patients, they have neglected to send over my paperwork to my new doctor even THREE MONTHS after I requested it.

With this office, expect snobby service over the phone and in the office, long wait times, and a basic "you're not special" attitude from the rest of the staff besides Dr. Goldstein.

The first time I went to this office, I literally sat in the waiting room for 2 hours while I threw up multiple times in the bathroom and the receptionists frankly did not care.
by bjk5125
November 12, 2010
The doctor himself is great. Unfortunately his staff will often make it VERY difficult to get an appointment with him. This caused me a great deal of emotional distress just recently at a time when I really needed a doctor's advice the most. I am now seeking a new physician. I hope this is something that he will address that can change for future patients.
by formyhealth
August 23, 2010
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Map and Directions
128 Hewlett Ave, Merrick, NY 11566