I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I am going to refer everyone I know here. I absolutely love this place.