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Stephen Sargeant Robb, MD

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Stephen Sargeant Robb, MD
Webster Family Practice
(11 Reviews)
> Get Phone Number & Directions
630 Bay Rd Webster, NY 14580
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this family doctor's staff friendly?
Yes, they went above and beyond
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Lori C, xxx.xxx.244.72
August 21, 2013
They always made sure that I wasn't in any pain. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. Their staff is very friendly and professional. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease.

Dr. Robb could have just put me on medication and stop there like another doctor I had visited. However, he wanted to try to figure my problem so I could live a med-free life possible. I appreciate the concern and diligence.
by JackJohnny xxx.xxx.16.1
January 25, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.37.61
October 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.181.53
June 19, 2012
Was this provider's staff friendly?
Friendly Enough
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you experience unnecessary pain during your visit?
No
by Anonymous
January 22, 2012
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
August 15, 2011
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
by Doug Bolton
June 15, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
June 13, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Would you recommend this provider to others?
Yes
Does this provider give unbiased advice?
Yes
Was it easy to make an appointment with this provider?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
May 02, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
March 11, 2011
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Map and Directions
630 Bay Rd, Webster, NY 14580