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Ellen Mellow, MD

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Ellen Mellow, MD
(5 Reviews)
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110 East 59th Street, Suite 10B New York, NY 10022
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Consumer Feedback

(5 Reviews)
Service
2.5 star average for Service
Environment
3.5 star average for Environment
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Did this provider use excessive foul language?
No
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
by Anonymous xxx.xxx.58.48
December 26, 2012
I had an absolutely terrible experience when I came in for an appointment with Dr. Mellow.

I came in to see Dr. Mellow for my annual physical. In total, my appointment took approximately 4 hours! I spent more than 1 hour waiting for Dr. Mellow to see me. Then I was taken back to a checkup room, where I changed into a robe and was told to wait for Dr. Mellow. I waited nearly an hour. Then Dr. Mellow came in to see me. She was very frazzled throughout the appointment (I guess she'd had a long day) and had trouble focusing on my questions. The full checkup took about 2 hours, because Dr. Mellow kept receiving phone calls from or about other patients, and had to take them (I have never had this happen at a doctor's office before).

During my visit, the doctor's assistant asked me to write down my credit card number, in the case that my insurance company did not cover a procedure that I received (they said this is standard office practice). They also said they would call me in advance of ever putting any charges onto my credit card. I received an immunization that day and the assistant told me that if my insurance company did not cover it, the cost would come to about $100 at most. More than a month later, my credit card was randomly charged more than $200 by Dr. Mellow's office. I called to ask about the charge, and was told that my insurer had not covered the "cost of administering my immunization" (not the cost of the immunization, but the cost of her actually giving it to me, which had not been mentioned). No one called me in advance of putting the charge through to my card.

I highly recommend not going to this doctor. She and her staff have no consideration for patients' time. And while at the end of the day I think it is wrong to misrepresent costs to patients and to lie about charging practices.
by HK xxx.xxx.2.197
May 16, 2012
Would you recommend this cardiologist to others?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
May 09, 2011
Does this provider give unbiased advice?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Were you able to relax during your appointment?
Yes
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
by Anonymous
March 06, 2011
She is great! Very knowledgeable, has years of experience, knows how to take care of you!
You want her on your team, so that you can run healthy and glowing! She listens to your health complaints and she patiently explains everything so that you understand. She follows up after your blood tests and ensures that you are on your way to healing. I would recommend her whole heartedly. She was a blessing for me!
by gratefulone
April 12, 2010
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Map and Directions
110 East 59th Street, Suite 10B, New York, NY 10022