Directory > OBGYN > NM > Las Cruces > Kristen Castillo, MD > Reviews

Kristen Castillo, MD

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Gynecologists & Obstetricians (OBGYN)

Womens Medical Assocs

Las Cruces, NM

ob gyn consultants

Las Cruces, NM

Robert Seaton, MD

Las Cruces, NM

Steven Lopez, MD

Las Cruces, NM
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Kristen Castillo, MD
Ob/Gyn Consultants
(7 Reviews)
> Get Phone Number & Directions
4351 E Lohman Ave Ste 401 Las Cruces, NM 88011
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Staff is wonderful and the office is well run and efficient. Did not have to wait more than 10 minutes. Dr. Castillo is very pleasant and takes time with you.
My only complaint is I have been waiting for 2 weeks to get on the surgery schedule. Not the surgery just on the schedule. Seems to take a long time just to set an appointment for surgery
by Jeannine Evans xxx.xxx.238.146
September 15, 2017
They need to treat their staff with more respect. They weren't overly rude but they could have been a lot nicer. I eventually found a spot after cruising around a little bit. I wish they had more convenient parking available. They either didn't read my information or didn't pay any attention to it. Even though they had my information right in front of them, I kept having to explain it to them and remind them why I was there. They either didn't read my information or didn't pay any attention to it. Even though they had my information right in front of them, I kept having to explain it to them and remind them why I was there. I did not feel safe with them at all. I was scared that something was going to go wrong. Don't call this provider if you're in a hurry. Every time I call I have to wait on hold forever. I think I got a gray hair the last time I was waiting.
by katherine xxx.xxx.141.95
August 23, 2013
They are almost always unavailable. It never fails how long I have to wait on hold when I call them. I'm always put on hold forever and I find myself not even wanting to call. Usually when someone comes back to the phone from hold, they are rude.They do however answer most of my questions but I could have used more information. I dislike that because I moved out of the country for a bit and came back -I was told I would be considered a new patient and to be able to even schedule an appointment would take weeks upon weeks....extremely disappointing considering how much i refer people to her.
by Erica xxx.xxx.33.47
November 01, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this OBGYN knock before entering the exam room?
Yes, and waited for me to answer before coming in
by Anonymous
October 31, 2011
Was this provider's staff friendly?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Would you recommend this provider to others?
I Already Have
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
June 27, 2011
Did this OBGYN knock before entering the exam room?
Yes, and waited for me to answer before coming in
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
April 05, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this OBGYN pressure you to use certain birth controls or medications?
No, not at all
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
March 07, 2011
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Map and Directions
4351 E Lohman Ave Ste 401, Las Cruces, NM 88011