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Joseph Cappadona, MD

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Joseph Cappadona, MD
Orthopedic Surgery-Sports Ctr
(11 Reviews)
> Get Phone Number & Directions
2035 Hamburg Tpke Ste D Wayne, NJ 07470
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider late to your appointments?
No, they were on time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.107.206
March 19, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.231.131
March 16, 2013
Was this provider's staff friendly?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.189.211
December 17, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.95.216
September 12, 2012
The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. They had a few different appointment times available but none were perfect for my schedule. I was given a brief greeting when I walked through the door, but no one made any sort of effort to help me. I felt ignored. Most of the time, they don't call me back for quite a while, but they've called me back quickly once or twice. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here.
by KneePatient
January 23, 2012
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
January 23, 2012
Would you recommend this orthopedic surgeon to others?
I Already Have
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider's office easy to locate?
Fairly Easy
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did you feel safe in this provider's care?
Yes
by Anonymous
January 09, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
December 02, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
August 01, 2011
Did this provider rush your appointment?
Not too much, but somewhat
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
by Anonymous
May 09, 2011
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Map and Directions
2035 Hamburg Tpke Ste D, Wayne, NJ 07470