They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else.