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Lee Van Houten Sauter, DO

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Lee Van Houten Sauter, DO
Pine Street Family Practice
(10 Reviews)
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220 Pine St Williamstown, NJ 08094
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous xxx.xxx.109.235
May 15, 2013
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this family doctor friendly?
Yes
Did this family doctor answer all of your questions?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider have helpful information available online?
Yes
by Sandy Hickman xxx.xxx.46.129
March 22, 2013
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider give unbiased advice?
Yes
by S. Hickman xxx.xxx.46.129
December 28, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider's staff friendly?
Yes
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by susan j xxx.xxx.134.174
October 24, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider always put the customer first?
Yes, they always put customers first
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
January 03, 2012
Did this provider rush your appointment?
No
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
July 19, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Do you feel that you could have received better service somewhere else?
No, I don't think so
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
June 16, 2011
Was this family doctor friendly?
Extremely Friendly
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
April 19, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you leave the office feeling satisfied with your visit?
Completely!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
March 10, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider prominently display their diplomas or business license?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
March 09, 2011
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Map and Directions
220 Pine St, Williamstown, NJ 08094