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Marcy Goldstein, MD

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Marcy Goldstein, MD
21st Century Dermatology
(49 Reviews)
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1 W Ridgewood Ave Ste 305 Paramus, NJ 07652
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Consumer Feedback

(49 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Were the waiting room chairs comfortable at this doctor's office?
They were average
Does this doctor use current and safe equipment?
Fairly current
Would you recommend this doctor to others?
Absolutely Not
Was this doctor's staff friendly?
Yes
Does this provider answer the phone in a reasonable time when you call?
Definitely
by Anonymous xxx.xxx.234.248
July 22, 2014
I've been going to Marcy Goldstein for a few years now. I'd say I've been to see her about 5 times over the last few years. Each time I go, the wait is ridiculous. She triple books her appointments. This last time I waited an hour between my arrival and the time I saw her. I had to schedule on my lunch hour because she's booked in the evenings. I asked her staff when was the best time to come to avoid a long wait and they gave me right after lunch hour, but even that was useless advice. Needless to say I was late getting back to work! And that's not the first time this has happened. The time before this some lunatic came in 20 minutes after my arrival screaming about the wait, so they put me in one exam room while they let HIM take my appointment. That time I had to wait over an hour and 20 minutes to see her. I was furious when I saw him leaving all happy like nothing is wrong while I'm stressed out because I'm so late returning to work. She also has no bedside manner whatsoever. I have psoriasis and when I mentioned it had spread I got "yeah, it would", no recommendation on what to do or even speak about issues surrounding the flares like diet or stress. I'm just someone to be pushed down the assembly line. I'm really fed up with her and won't be returning again. I can't take the stress of the wait anymore, it's beyond ridiculous. I wouldn't mind if she were an amazing doctor with cutting edge skills and a great bedside manner, I'd wait in that case. But she's not THAT great and its pretty obvious with her treatment of my psoriasis that her skills do not exceed that of any other Dermatologists in Bergen County. I'll find another Doctor that has an interest in my health and a respect for my time.
by LizM xxx.xxx.208.199
September 01, 2013
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Was this dermatologist friendly?
Not at all
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
by Jen xxx.xxx.126.38
July 31, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Were the waiting room chairs comfortable at this dermatologist's office?
They were average
by Anonymous xxx.xxx.42.146
May 14, 2013
Did you feel safe in this provider's care?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
by Anonymous xxx.xxx.192.255
April 16, 2013
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Did this provider have an entertaining selection of waiting room magazines?
Yes
Would you recommend this dermatologist to others?
I Already Have
by Anonymous xxx.xxx.144.18
February 26, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous xxx.xxx.7.112
February 15, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.38.141
January 15, 2013
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this dermatologist's staff friendly?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.144.133
December 26, 2012
Was this provider's staff friendly?
Yes
Were you able to relax during your appointment?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this dermatologist's staff friendly?
Yes
by Anonymous xxx.xxx.137.48
December 13, 2012
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Map and Directions
1 W Ridgewood Ave Ste 305, Paramus, NJ 07652