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Robin Feigelis, MD

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Robin Feigelis, MD
Englewood Health Physician Network - HVA Medical Group
(4 Reviews)
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400 Old Hook Road Suite 1-3 Westwood, NJ 07675
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Consumer Feedback

(4 Reviews)
Service
3.5 star average for Service
Environment
2.5 star average for Environment
Expertise
3 star average for Expertise
Staff
5 star average for Staff
Recommended
3.5 star average for Recommended
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.71.81
October 19, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this provider wear an obnoxious cologne?
Definitely! I could hardly stand to be in the room
by george xxx.xxx.163.9
September 06, 2013
My terrible experience started in the waiting room. It is dark and dingy and dirty. I felt like I was going to get sick just sitting down. It looks moldy and contaminated and like it was not cleaned since 1965 when it was opened. So my 50 minute wait in there was unpleasant to say the least. She recommended out dated medication and pushed specific ones on me, she seemed to be getting kickbacks for them I guess, because she was determined for me to take them. She even wrote me a 30 day supply to try, and threw in another 90 day supply on top of that even though I just wanted to try it. I told her it was not working, and also has awful reviews and studies even show it does not work well. She wrote an anxiety medication which after losing the prescription hardcopy, because my old doctor did everything electronically, I requested a new copy. My pharmacy showed my medication had been filled via mail order 2 months and 15 days ago for a 90 day supply, which upon contact with the company they said it was processed and canceled and never shipped. They even gave me a confirmation number and cancelation number as well as an online account login to show her my prescription history, but she accused me of prescription fraud and hung up on me. I went to the pharmacy to clear things up. Found a new doctor who utilized technology and modern medicine, showed them the mistake and was able to get my correct medication the next day at the same pharmacy (Walgreens- love them!). I also had the results of an xray sent to her office and she had no usable input to tell me what should be done or who to see next. Same with varicose veins. I told her the treatment they recommended for them and she didn’t appear to know anything about it. Basically if you have a cold, and want someone to tell you to take more fluids and get some rest, that is the only thing in her wheel house. Staff is nice though and my nurse was very friendly and informed. My advice is to go find a doctor with a clean waiting room, speedy service, a computer to track patient notes and appointments instead of a paper calendar for appointments and blank white sheets for patient notes which she constantly read my entire appointment because she remembered nothing about me and didn’t even bother to read beforehand. She is either a bad doctor or she used none of her education during my visit. Beware! before you end up on very expensive pills which make you feel like a zombie and have no other positive attributes
by jm xxx.xxx.143.215
July 11, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Judith Curran xxx.xxx.68.90
February 06, 2013
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Map and Directions
400 Old Hook Road Suite 1-3, Westwood, NJ 07675