Robert Silverman, MD

Robert Silverman, MD
Valley Institute For Pain 106 Prospect St Ste 2 Ridgewood, NJ 07450
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Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
2 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by william tristram xxx.xxx.182.189
August 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.155.203
July 09, 2012
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was it easy to make an appointment with this provider?
No, it took a while
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
February 25, 2012
Did this provider seem irritated to be working with you?
No, they were polite
Was this provider's staff friendly?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
October 11, 2011
The waiting area here is rather cramped. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. They consistently dismiss my concerns. I don't trust them to ever actually look into my concerns and see if they're valid. Office staff is the rudest group of women I have ever encountered. One accused me of not knowing basic math. I was accused of something I did not do and was not allowed to explain myself. Doctor refuses to speak with patients on the phone. Stay away!!!
by Very Disappointed
August 30, 2011
Office hard to locate,If more then 15 minutes late you must make another appointment , yet all visits I waited over a half hour in waiting area that was empty of other patients Limited hours for Dr. appts....Staff is very cold and comes across as un-caring several staff to the point of talking down and being out right rude in tone of voice. Dr. is very hard to speak with directly if calling and rarely on call for himself. Dr. and partners not all on same page when it comes to treatment.



They barely acknowledged me and rushed me in and out of the office. They weren't horribly inexperienced, but I was hoping for someone with more experience. I wasn't sure they'd be able to help me. They answered most of my questions but I could have used more information.
by Michele Leszczynski
March 31, 2011
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