I was very impressed by how clean their office was. Everything was neat and orderly, and it was obvious that they cared about making sure everything was sterile for their patients. They were definitely one of the best urologists I've seen, and I think they are one of the best in the field. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. They've answered a couple of my questions over the phone, but most of the time I have to schedule an appointment.