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Miriam Bettencourt, MD

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Miriam Bettencourt, MD
Bettencourt skin center
(63 Reviews)
> Get Phone Number & Directions
1701 n Green Valley Pkwy Ste B-7 Henderson, NV 89014
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Consumer Feedback

(63 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
I went to see Bettencourt for a followup on an procedure she had done. Before my appointment I contact Aetna, my insurance. They told me that her office never claimed my procedure nor reported that I paid $400 out of pocket. When I got to the her office I asked if they were notifying Aetna of my procedure and they said no because it's a cosmetic procedure. Regardless of what it is, an insurance company should be notified, per Aetna. Her office kept insisting that I was asking them to commit fraud by reporting to my insurance. To make it worse, when I saw Bettencourt she refused to talk about it and blew up when I asked for a referral to a dermatologist that would report all procedures done to an insurance company. Bettencourt started to insult me and told me to never come back. When I left I called Aetna and they were shocked by my story and called her office and demanded them to revise the claim and report everything that was done. Now her office is revising the claim and resubmitting to Aetna. I'm still shocked from this experience, how can an office accuse you of committing fraud by simply asking them to report ALL my medical history. Be aware of this office, they like to decide for themselves what they should or shouldn't claim to the insurance companies.
by Natasha xxx.xxx.239.66
October 26, 2018
I have contacted the Nevada Medical Association to please investigate this practice. I had a mole removed that later showed basil cells. I went back to have more shaved and was told that stitches would be needed. They said that my insurance only covers one procedure a day and was told I was to return the next day. I have over a 2 inch scar on my face that looks like a centipede crawling under my skin. When i called my insurance company to ask why my insurance won't cover same day stitches they were appalled. That is no policy of ours nor did they think any insurance. This practice is trying the un bundling approach to make additional monies. DON'T GO HERE.
by mary xxx.xxx.32.94
August 22, 2018
Dr. Bettencourt is, hands down, the best dermatologist in the city. I have seen her for everything from rashes to mole checks (which I think everyone with our sun should have). She is brilliant, and can literally diagnose you with a glance. She is also a Mohs surgeon, which means that she has the highest training that exists for skin cancer. She has removed precancerous moles for me with minimal scarring. My daughters have seen her for acne, which completely cleared up under her treatment. Moreover, she is kind and caring and takes as much time with you as you need. Her office is well-run, and her staff is pleasant and professional. Dr. Bettencourt is the best!
by Deborah A. xxx.xxx.227.198
June 01, 2016
Did you leave the office feeling satisfied with your visit?
Completely!
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.132.132
June 12, 2014
Were the waiting room chairs comfortable at this doctor's office?
Yes
Was this doctor's staff friendly?
Yes, they went above and beyond
Does this doctor use current and safe equipment?
Yes
Would you recommend this doctor to others?
I Already Have
Does this provider listen to your concerns and respond respectfully?
Yes
by Romero xxx.xxx.210.30
April 01, 2014
Was this dermatologist friendly?
Extremely Friendly
Did this dermatologist answer all of your questions?
Every question I had was answered thoroughly
Was this dermatologist's staff friendly?
Yes, they went above and beyond
Was it easy to make an appointment with this provider?
Yes
Was this provider helpful about using your insurance coverage?
Absolutely yes
by Tunja Robinson xxx.xxx.138.154
March 08, 2014
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were you able to relax during your appointment?
Not really, I was a little uneasy
Were the restrooms well-stocked at this provider's office?
No, they were out of everything!
by Anonymous xxx.xxx.164.239
January 02, 2014
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
by Anonymous xxx.xxx.92.85
October 21, 2013
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Were you able to relax during your appointment?
Not really, I was a little uneasy
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did this provider have reasonable prices?
No, it was expensive.
by Anonymous xxx.xxx.38.221
October 19, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.235.219
October 17, 2013
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Map and Directions
1701 n Green Valley Pkwy Ste B-7, Henderson, NV 89014