Mona Afrassiab, DO

Mona Afrassiab, DO
Moberly Medical Clinics 1513 Union Ave Ste 2200 Moberly, MO 65270
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Was the background music pleasant while you were in the waiting room?
Yes
Did you feel like this provider's office was sufficiently staffed?
Yes
Did this provider answer all of your questions?
Yes
Was this provider helpful about using your insurance coverage?
Absolutely yes
Did this provider take time with you at your appointment?
Yes
by CLSEARS xxx.xxx.159.10
July 14, 2014
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider offer flexible appointment times?
Yes
Does this provider promptly return your phone calls?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.41.194
April 25, 2013
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous xxx.xxx.247.176
April 16, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by patti xxx.xxx.155.170
December 14, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider have helpful information available online?
No, just a basic listings page
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.218.49
November 06, 2012
This doctor prescribed fertility medicine to a 19 year old girl who has been married for one year, has a child from another man prior to her marriage, is on food stamps and medicaid and has no car or job. Fertility medicine for a woman that young and poor is irresponsible on the part of the patient and the doctor. I am appalled.
by Concerned mother xxx.xxx.219.189
October 21, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was friendly enough, but they didn't go out of their way to help me. They didn't help me as much as I was hoping and didn't answer all my questions. She did not make me feel confident in her ability at all. I will not be going back.
by miriam xxx.xxx.13.7
May 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.148.249
April 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.46.214
April 12, 2012
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
January 12, 2012
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