Mark Crabtree, M.D.,F.A.C.S.

Mark Crabtree, M.D.,F.A.C.S.
Springfield Neurological and Spine Institute 3801 S. National 700 Springfield, MO 65804
Add a Review

Consumer Feedback

(4 Reviews)
Service
2.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
2 star average for Recommended
I have 3 herniated discs in lower back , DDD, and arthritis and in my early 40s. On my first visit, this doctor said I was too young to have back and hip issues, what did I do to hurt myself. Believe me; I didn't do anything to hurt myself. He sent me for $35,000 to $45,000 worth of tests (thankful for insurance) then never discussed why or what my results were from those expensive and very painful tests. I always had to call several times to get the results from each test. I never received any calls on my results. After a discogram test (that was $20,000 alone,) doctor said I needed 3 discs fused in lower back because they were pain generators. This was the second time he said I would need surgery. After the myelogram test, I had a spinal headache for 6 days before they decided to do an epidural blood patch. After the myelogram test, he noted that surgery wasn't an option and for me to exercise. I also had to call to find this out. I am 5'3' weight 120lbs, so I am not over weight and try to exercise every day. I asked the nurse about dealing with the daily pain this causes and the fact that I can’t do the things I enjoy..like hiking, riding 4 wheelers, hunting, and fishing and the nurse said go back to my regular MD doctor. My regular doctor sent me to Dr. Crabtree. I have tried all of the alternative methods before going to Dr. Crabtree. I did physical therapy, epidurals in back for 1 year (they didn’t not work at all for me), pain medicines, which I am not big on taking a bunch of pills to “cover up” the issue, plus I work full time and can’t function on pain meds, new mattress, new pillow, back/foot rests, everything that I could of that might work, I have tried. This doctor does NOT like to answer questions or discuss anything. If you have multiple issues and want to know what is going on with your care, then you will not like this doctor. I feel like he ran me through to get money from my insurance that said basically there is nothing that I can do for you…didn’t even say thanks for all of your money!!!
by A xxx.xxx.94.138
August 18, 2015
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.223.26
March 03, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider rush your appointment?
Yes, I felt like an annoyance!
by Anonymous xxx.xxx.238.254
July 28, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was the waiting area spacious?
Yes
Does this provider have helpful information available online?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
June 01, 2011
Add a Review